United Kingdom bank customers have faced more misery as Royal Bank of Scotland became the latest lender to suffer problems with its mobile banking services, leaving millions without online access to their accounts.
Online a telephone services were offline for at least seven hours, however, Barclays say "everything is now fixed". Regulators and politicians are increasing scrutiny over banks' cyber resilience.
Another said: "Their phone lines are down and online banking not working... thanks guys!"
Others said they can not login.
The cause of the outage is "currently under investigation", the bank said.
Earlier on Friday, Mr McEwan said: "We feel the pain for our customers every time this happens".
RBS confirmed that customers across its three consumer brands were affected by the outage, which started at around 5am.
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Customers complained on Twitter the service went down around 10am this morning.
Many took to social media to complain, a day after technical problems also hit rival Barclays.
The consequences for banks of online banking problems and the subsequent scrutiny of those failings by politicians can be severe.
By 5.30 pm, Barclays' website suggested online and mobile banking was back to normal.
The bank also said its telephone services have been restored but were experiencing delays due to the high volume of calls.
The Bank of England and the Financial Conduct Authority in July set a deadline of October 5 for British lenders to explain how they can avoid damaging IT breakdowns and respond to the growing threat of cyber attacks.