Uber Announces New Tools for Tricky Pickups

Uber 'Spotlight' Tool Helps Your Driver Find You

Uber Announces New Tools for Tricky Pickups

Finally, Uber is now offering an "on-time guarantee" for scheduled rides. With Spotlight, you can light up your phone with a special color specific to your driver.

Uber has launched a new way for riders to find their driver, with a glowing beacon on the windshield.

"When the driver has not yet arrived at the pickup location, there's this resounding sense of stress on their part, because they don't know what to look for necessarily", said Ryan Yu, Uber's product manager for rider experiences.

Most people use Uber as situations arise but sometimes, you know well in advance when you'll need transportation (if you have an early flight or an important meeting, for example). "Stay tuned for more features and updates later this year". That way, if you schedule a ride, and a driver doesn't arrive during the time period you selected, Uber will give you $10 off your next ride. In case of delays, you'll be given Uber credits which can be used on subsequent rides. These messages are read out loud to drivers and they can reply with pre-populated smart messages in a tap.

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Uber says that it's still working on rolling out Beacons, which are coming to 14 new cities this week, but it's today launching a halfway house solution, reports The Verge.

Additionally, you can now add a detail or instruction in the app, like "Come to door 4" or 'I'm wearing a red hat'.

The new tools will arrive for Android and iOS users in Canada and the United States beginning today.

According to Uber, the beacon has a powerful battery and Bluetooth connection to the Uber driver app, and can last several evenings without charge, while keeping the dashboard area free of cables.

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