Apple Aims to Solve Problems Locating 911 Calls for Help

iOS 12 will include a new life-saving feature for iPhone customers in the US

Apple to Provide More Precise Location Data for iPhone 911 Calls

The iOS 12 feature is aimed at providing faster and more accurate information to first-responders and cutting emergency response times.

Apple launched its HELO or Hybridized Emergency Location system in 2015 as part of its answer to this problem.

Communities rely on 911 centers in an emergency, and we believe they should have the best available technology at their disposal.

Back in 2015, Apple launched HELO (Hybridized Emergency Location), which estimates a mobile 911 caller's location using cell towers and on-device data sources like Global Positioning System and Wi-Fi Access Points.

iPhones will soon automatically share your location with first responders when you call 911, thanks to a new partnership between Apple and startup RapidSOS.

"911 telecommunicators do extraordinary work managing millions of emergencies with little more than a voice connection". This new location-sharing would allow 911 centers to find callers location faster and with much greater accuracy than they can under the current system - and finally brings USA users up to speed with those in Europe.

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Some centers already have the compatible software, according to Apple, but others will have to install upgrades to their existing software.

With the newest software update for your iPhone and iPad this fall, Apple's partnership with the RapidSOS service will be embedded on a system level, and you won't need to download the adjacent app to send even more precise coordinates when you call 911.

"This new functionality is an example of how companies and first responders can use technology to dramatically improve public safety", said Tom Wheeler, FCC Chairman from 2013 to 2017.

With iOS 12, Apple adds security features, performance enhancements, Group FaceTime, ARKit 2, and more. Responders can start a location-accurate dispatching process more quickly, coming to the aid of children who don't know their current address, confused accident victims, and suicidal individuals.

Apple is announcing a new life-saving feature in iOS 12 that hasn't been publicly disclosed before today.

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